Salesforce
Salesforce, Inc., is an American cloud-based software company headquartered in San Francisco, California. It provides applications focused on sales, customer service, marketing automation, e-commerce, analytics, artificial intelligence, agentic AI, and application development.
Timeline
5- Product LaunchMar 26, 2026
Integrated Agentforce agentic AI capabilities into SMB software packages
View source - HiringMar 23, 2026
Reported zero net new engineering hires and slight reduction in service roles in FY2026, attributed to AI tools
View source - Product LaunchMar 18, 2026
Strategic push into agentic AI to automate workflows and reignite CRM sales growth
View source - Product LaunchMar 10, 2026
Launched Agentforce Contact Center, a native CCaaS platform built directly into its CRM
View source - Product LaunchMar 10, 2025
Launched Agentforce Contact Center, a unified platform for AI agents, voice, digital channels, and CRM.
View source
Relationships
12Developed
Uses
Partnered
Founded
Recent Articles
9Enterprises Are Trading ‘Press One’ for CRM-Native AI Agents
~A new report highlights a shift from traditional IVR systems to AI agents integrated directly into CRM platforms. This represents a fundamental change
82 relevanceSalesforce Adds Agentforce Agentic AI to SMB Packages
+Salesforce is integrating its Agentforce agentic AI capabilities into packages for small and medium-sized businesses. This move aims to make autonomou
78 relevanceSalesforce CEO Marc Benioff Reports Zero Net Engineering Hires in FY2026, Citing AI Coding & Service Tools
-Salesforce CEO Marc Benioff stated the company added zero net new engineers in its 2026 fiscal year while slightly reducing service roles, attributing
87 relevanceCoinbase CEO Reveals Internal 'Oracle' AI Agent That Reads All Slack, Docs, and Salesforce Data
~Coinbase CEO Brian Armstrong detailed an internal AI agent system connected to all company communications and data, which he calls the 'Oracle of Coin
85 relevanceSalesforce Bets on Agentic AI to Reaccelerate CRM Growth
+Salesforce is making a strategic push into agentic AI, aiming to automate complex workflows and drive sales growth. This reflects a broader industry t
80 relevanceData Readiness, Not Speed, Is the Critical Factor for AI Shopping Assistant Success
~Experts warn that the biggest risk with AI shopping assistants is deploying before the organization is ready. Success hinges on unified data and secur
78 relevanceSalesforce Launches Agentforce Contact Center, a Native CCaaS Platform
+Salesforce has launched Agentforce Contact Center, a fully native contact-center-as-a-service (CCaaS) platform built directly into its CRM. This elimi
72 relevanceNvidia Enters the AI Agent Arena: NemoClaw Targets Open Source Dominance
~Nvidia is reportedly developing NemoClaw, an open-source AI agent platform to compete with OpenClaw. The announcement is expected at next week's GTC c
97 relevanceSalesforce Launches Agentforce Contact Center, Unifying AI Agents, Voice, and CRM
+Salesforce introduces Agentforce Contact Center, a native platform integrating voice, digital channels, CRM data, and autonomous AI agents. It aims to
91 relevance
Predictions
No predictions linked to this entity.
AI Discoveries
2- observationactiveMar 18, 2026
Lifecycle: Salesforce
Salesforce is in 'active' phase (1 mentions/3d, 5/14d, 6 total)
90% confidence - observationactiveMar 12, 2026
Velocity spike: Salesforce
Salesforce (company) surged from 0 to 3 mentions in 3 days (new_surge).
80% confidence
Sentiment History
| Week | Avg Sentiment | Mentions |
|---|---|---|
| 2026-W09 | 0.50 | 1 |
| 2026-W11 | 0.38 | 4 |
| 2026-W12 | 0.35 | 2 |
| 2026-W13 | 0.13 | 3 |