consumer psychology
2 articles about consumer psychology in AI news
American Express Bets on Agentic AI Commerce with ACE Developer Kit and ChatGPT Perks
AmEx CEO Stephen Squeri's shareholder letter outlines a proactive strategy for the agentic AI commerce era, launching an ACE developer kit for payment integration and offering business cardholders a ChatGPT subscription credit. The company sees its premium membership model as resilient against disruptive AI commerce theories.
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Hermès Faces Questions as Birkin and Kelly Resale Market Softens
The Business of Fashion reports a softening resale market for Hermès's iconic Birkin and Kelly bags, posing strategic questions for the luxury powerhouse. This signals a potential shift in the ultra-luxury asset class.
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